Tips & TricksYouTube MarketingDifferent ways of contacting the YouTube customer service

Akshay Chandra6 years ago

So, you have created a YouTube channel and within a month, you get a Content ID claim that you have used a clip of a song that is not available for free usage, and eventually don’t come under fair use OR anything happens to your YouTube channel that you need to contact the customer service of YouTube.

There are 3 places where you and gets your HELP button to contact the customer care.

  • You can go to the bottom and click on ‘Help‘.
  • Click on the ‘Send Feedback’
  • Click ‘Contact Us’ option on the top
For the HELP option,

When you click the HELP button at the bottom of the page, there is a search field that pops up. Here, to enter in the query that you’ve got OR you can click through to the BROWSE ALL ARTICLES on the footer of the same pop-up. This option will take you to the YouTube Help Center where you can read and understand step-by-step process of various queries.


Send Feedback option,

This option will help you to fill in your query or a question. If you have a specific problem within a timeframe of your video or others, then you can click and highlight the area, and if you want to black out any information, click on the blackout tab and then you can black that out. So, you can hide/highlight the part you need help à type in your message, in there, and then you click on ‘Send‘.

Send Feedback

Contact Us option

In the “contacts us page,” they will point you in the general direction of how to contact them depending on what you need. You can contact YouTube at the address below.

YouTube, LLC
901 Cherry Ave.
San Bruno, CA 94066
Phone: +1 650-253-0000 | Fax: +1 650-253-0001

NOTE – YouTube generally provides a dedicated support for each of its YouTube channels when they achieve certain performance level. If you have more than 75000 hours or watch time for every 90 days, then you will have a separate email link to contact the YouTube directly.

Email support for YouTube partners

As for India, the support team can be reached at creator –

Any creator or a person managing a YouTube channel can mail them directly for help.

Help center & Community forums

Experiencing a bug? You can contact the YouTube help center & community forums to get an advice from YouTube developers and staff.

YouTube help center & community

Tools to develop your skills

YouTube provides a wide range of documentation and knowledge benefit programs to help everyone who wants to learn to create better videos, grow your channel, and turn your brand into a business.

YouTube documentation

Connect with us and other creators

Other than Contact US option we briefed at the start of this blog, you can connect with their social media platforms on Google + and Twitter. So, join the Google + YouTube Creators page, or Tweet them on @YTCreators.

Also, if you can visit their official YouTube HELP channel where you can learn different types of tips and tricks through video tutorials.

Here are the contact links if you have a query in following fields.

  • Partner Program

Contact the partner program if you are interested in joining it.

  • Press Room

For media and press related information, you can contact them at

  • Copyright Issues

If you feel that your content is copied by another YouTube creator, then you can lodge a complaint by submitting a Copyright Infringement Notification.

Copyright Issues - CONTENT ID
Copyright Issues – CONTENT ID

That’s it, folks. These are all the methods through which you can contact YouTube customer care (support) center. You can also use Vidooly‘s YouTube keyword suggestion tool and get more views for your videos. This tool acts as an advanced analytics platform for any YouTube channel (including competitors). And unlike YouTube, we are always there to respond any query or problem any time you want.


Akshay Chandra

Being an artist, movie buff and a media enthusiast, content writing is my career train. I am a proud alumni of Symbiosis Institute of Media Communication (Pune) and currently working for Vidooly.

Leave a Reply

Your email address will not be published.

subscribe for updates!