Facebook has become strict about implementing its actions against business advertising profiles that actually violate or may seem to breach policies. There are several queries across the internet regarding disabled Facebook ads account, its recovery and ways to prevent flag prone accounts.
These days it is a common sight for digital marketers who sign in to their Facebook ads manager to check their ad campaigns but end up with warning messages and disabled Facebook Ads account.
Imagine starting your online business or stores on Facebook and ending up with this message one day.
“Your ad account has been flagged for policy violations. Any ads you’re running have been turned off. If you believe this is a mistake, please contact us.”
Well, here in this blog we will discuss simple ways to deal with a disabled Facebook ads account and continue marketing on the social media platform.
Basic ways to reinstate Facebook ads account
Do follow the basic rules stated by the Facebook guidelines and policy page to ensure that everything is kept fair. Avoid applying any shortcut to troubleshoot the issue.
Many times users try using a new profile or account to attach with the flagged Facebook ads account in order to revive the same but this will further ruin the condition. It can appear suspicious or with malicious intent leading to complete ban of the channel.
Therefore, look for ways that got you informed about the disabled Facebook ads account and handle it accordingly.
There are two basic ways that the user can be informed about the warning or disablement of the Facebook ads account. One way is getting the message on the top of the Facebook page and in this condition follow the steps and click on “contact us” option followed by filling the necessary information while filling an appeal against the state.
Another way is through an Email and in this method write back a reply to the team stating enough reasons and information that you can think will support the condition. You need to prove that you are running a valid, legitimate Facebook ads account for them to get it back on function.
Chat with a Facebook representative to resolve faster
Apart from following the basic ways to restore the Facebook ads account one can reach out to their customer care or concerned teams through other ways to speed up the complete process.
Users must remember that Facebook will not randomly block or flag their business accounts that have paying users. Therefore, make sure that you do not put all blame on the platform and handle it smoothly as professionals.
To discuss with the Facebook team and regain the disabled Facebook ads account click on the question mark (?) option on the top right corner of the Ads manager. This will further provide you with options to resolve the matter including a link to the Facebook help centre.
At times the help centre leads users towards “chat with representative” option which will allow you to directly discuss with their team one on one.
The option also displays the estimated wait time after which a representative from the team will connect with the user to manage the case effectively.
Make sure to be gentle, professional and reasonable over the chat to ensure a faster solution to the Facebook ads account.
Unable to resolve a disabled Facebook ads account issue
There can be a situation where Facebook does not consider your requests and reasons to reactivate the Facebook ads account. In such a situation be aware of the fact that the credit card used to make purchases on that account is also noted and flagged besides the account itself.
The recovery is impossible hence, create a new Facebook ads account with fresh credit card details to continue advertising on the platform.
Be careful with the content and abide by the Facebook advertising policies to avoid the same condition.
Continuously monitor the Facebook ads account for understanding what is liked by the audience and what ads are reported or hidden by them. Doing a regular check will help you build better ads that are in sync with the Facebook rules and regulations.
What to avoid as advertisers?
- Refrain using the credit card that was connected to the flag Facebook ads account
- Don’t shoot ads on the page right after creating it. Slower the process and increase volume gradually. Any sudden change in advertising patterns can get the account flagged.
- Avoid URL’s ending with error 404 or low bandwidth
- Do not change the funding source frequently
- Try launching ads from similar location rather than too many places.
Facebook’s ad policy and terms & conditions may have several reasons to disable the Facebook ads account. These reasons can be:
- Promoting lottery or gambling sites.
- Advertising for dating, relationship websites.
- Including websites with forwarded URLs
- Getting multiple rejected ads from several campaigns on Facebook ads account
- Applying illegal Facebook ads coupons
- Gathering likes for finances related pages, money online forums, work from home sections, email collection etc.
- Submitting ads on behalf of clients or third party companies.
- Building more than two accounts to create ads for the same page or website within a short span of time.